Shipping policy

Shipping Policy

Delivery Fees & Free Shipping

We offer reliable delivery across South Africa at a flat fee of R100.00. To make shopping even more convenient, we provide free shipping on all orders over R2500.00.

Shipping Times

We understand the importance of receiving your order promptly. Once your purchase is confirmed, you can expect your order to arrive within 3-5 business days. Please note that delivery times may vary slightly depending on your location and public holidays.

Order Processing

Orders are processed and dispatched on business days (Monday to Friday). If you place an order after 3 pm or on a weekend/public holiday, it will be processed the next business day.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email/SMS, allowing you to monitor your delivery's progress.

Delivery Address

Please ensure that your delivery address is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

Customer Support

If you have any questions about our shipping policy or need assistance with your order, please contact our team at sales@groutshield.co.za.